Truck.Net

CARLINVILLE, Illinois, - Technology provider Karmak, Inc., is pleased to announce that its Client Talk automated communications software has been selected by the editors of Heavy Duty Aftermarket Journal (HDAJ) as one of the Top Five 2010 Aftermarket Products. The award, which was presented on January 21 during the Heavy Duty Aftermarket Week '10 in Las Vegas, recognizes products for their innovation and contribution to truck dealers, distributors, and aftermarket sales organizations.

According to a news release recently issued by HDAJ, "Karmak stood out for the development of Client Talk, a software solution to help heavy-duty parts and service operations. The application works by sending e-mail notification to customers when important business activities happen. Addressing an important issue raised by the Technology and Maintenance Council of the American Trucking Associations, the communications tool fulfills the need to keep trucking dispatch fully informed of the progress of repairs."

Client Talk improves communications by automatically notifying customers when their service work is completed or when their backordered parts have arrived. E-mail alerts can be customized with customer-specific messages that can enhance parts and service sales. Client Talk is fully integrated with the parts and service modules of Karmak's business management systems.

"We greatly appreciate the recognition for our Client Talk solution by Heavy Duty Aftermarket Journal," said Bill Healy, President and CEO. "For over 25 years, Karmak has delivered high-quality products and services that meet the specific needs of the heavy-duty industry. Client Talk is an example of our commitment to providing our customers with innovative solutions that they depend on to remain competitive."

About Karmak (www.karmak.com)
Karmak, Inc., a leading provider of computer systems and business management systems in the heavy-duty truck industry, supplies software applications to retailers that sell and service trucks, trailers, and equipment, as well as retail and wholesale businesses that distribute parts. In addition, Karmak provides continuing innovation and support to companies through software specialists working closely with customers in areas such as inventory control, service department management, accounting, and new and used truck sales. Serving the heavy-duty industry for more than 25 years, Karmak is headquartered in Carlinville, Illinois. Karmak currently serves more than 1,800 locations throughout the United States, Canada, and Latin America.